MANAGED SERVICES
SAP Basis as a job title
Faster problem solutions: With an SAP service provider, you usually get faster solutions to problems that arise. With years of experience, experts can draw on a pool of solutions and know what is most efficient and best in each situation.
The prerequisite for employment is a relevant university degree (bachelor's degree, FH diploma) preferably in computer science, business informatics, mathematics or a scientific discipline as well as at least three years of practical experience. Ideally, you also have a completed scientific university education (master's degree, university diploma).
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A well-cared-for emergency user concept enables the audit-proof allocation of extended permissions in combination with the assurance of daily operations in your company. This article first addresses the fundamental issues that require an emergency user approach. It then briefly explains how such a concept works in general and how we implement it. An Emergency User is normally used when tasks are temporarily taken over outside the initial field of activity. I described the different scenarios of when such a user can be used and how to deal with them in this blog post for you. Why is an emergency user approach important? There are several scenarios in which the use of an emergency user with extended rights is useful: In urgent cases, it is often necessary to be able to quickly make changes to the system that are outside the user's actual field of activity. A key user who has the necessary permissions is on vacation and needs a representation. The same user suffers short-term illness and his/her representative must take over his/her duties to ensure the operation. We recommend developing a concept for the short-term allocation of the additional permissions. This will ensure the implementation of the above scenarios. How does an emergency user approach work? An emergency user concept in SAP works fundamentally via a temporary assignment of additional rights to a specific user. After the tasks have been completed, the user is deprived of the rights. The tasks performed with the extended permissions are logged and can then be evaluated by an auditor. However, there are a few things to keep in mind: A process for granting special rights should be defined. It must be specified which users can get special rights. The time period for which users can request an emergency user should be limited.
In order to explain the relationship between TREX and SAP Solution Manager, I would like to ask you a question first. Can you remember when you last used the search help (F4) in SAP, what you were looking for and above all what the search string looked like? Now, the entitlement admin might have looked like this. Any role for a new key-user in the HCM area, but how exactly was that called? Would you Google the same way? - Not much. The Enterprise Search in Solution Manager 7.2 In the SAP Solution Manager, the SAP Enterprise Search provides a comprehensive full-text search. With only one keyword, you can search centrally for all types of documents in the ITSM and ChaRM, such as incidents or changes, via the Fiori Launchpad. If you have added attachments, they will also be searched for the keyword. At a technical level, a special BOL query object is passed to the Enterprise Search, which passes the HANA database and performs a search. What if you don't use the Solution Manager on SAP HANA? Enterprise Search with TREX 7.1 SAP offers the possibility to use Solution Manager 7.2 on another database (AnyDB), for example DB2 or Oracle. In order to use Enterprise Search (also embedded search) in this case, you need the TREX admin tool. This stands for Text Receival and Information Extraction, which basically describes the functionality of the software. The TREXEngine takes the search text in the form of the Query object and provides an intelligent search of keywords and long texts in previously classified documents. Installation and Usage Tips Run the TREX configuration after the basic configuration of the Solution Manager. In SOLMAN_SETUP you will find the Embedded Search scenario, which is the guide for the configuration. In the Process Management scenario, configure the embedded search using the description. Here the object connectors are created and the indexing jobs are started. Both are required to use the solution documentation in conjunction with other components. If you are installing UNIX, make sure that the shared libraries are up-to-date or that they are initially available.
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
The same user suffers short-term illness and his/her representative must take over his/her duties to ensure the operation.
Once the UPL is activated, you can access the usage data as follows: Solution Manager: BW Query 0SM_CCL_UPL_MONTH (other predefined Querys available) Managed System: Report /SDF/SHOW_UPL Based on the UPL's data collection, you can now use additional functionalities of the CCLM to depick, for example, proprietary developments that are unused for a long time.