Notes
Personnel planning
We take over the complete maintenance management for you and ensure that your SAP installation is always up to date. As a certified SAP Gold Partner and PCoE (Partner Center of Expertise), we can provide you with all the SAP licenses you need. We advise you on the possible licensing models and only provide you with the licenses you actually need.
In every company with several SAP systems, there is a person responsible for the complete SAP Basis topics, usually there is even a separate department for this. This person ensures the trouble-free operation of the SAP systems. The person responsible also accompanies maintenance work or upgrades and intervenes in special situations, such as poor performance. Even for companies that hand over operation of the SAP Basis to an external service provider, there are often tasks from the user and authorization management environment at this point.
OS/DB Migration
In addition to internal security requirements, national and international guidelines sometimes require all audit and security-related user actions to be recorded. With the Security Audit Log (SAL) you have the possibility to log all changes, e.g. for users, user master records, but also roles and groups.
Own development testing is very common in the quality system. Therefore, the customising/workbench developments must be transported to the appropriate system. It is highly recommended to use the order type "Transport of copies". This post explains why you should use this type of order and what you need to consider. Transporting copies - Why? All objects on the original transport order remain locked. Only the copies of the objects are transported to the next SAP system. If something goes wrong during transport, objects can easily be recollected or added. In addition, when copies are transported to the test system, no import is created in the production system. The import queue remains clean and clear. The problem with overtaking transports is eliminated. Transporting Copies - Creation To create a transport of copies, call the Transport Organiser through the transaction SE01. Check the Order Type "Transfers of Copies" and click View Create a new order (using the Document icon or F6 key). Then select the order type "Transport of copies". Then define a description and the destination system of the transport. Transport of copies - Add objects The transport order of the type "Transports of copies" was created. Now we want to add the objects of the original to be transported. Unfortunately, not all objects of an order can be copied directly. Therefore, it is important to take the objects task by task. A transport order can contain multiple tasks. Press CTRL+Y to highlight the task ID and then copy it by CTRL+C. Right-click on your order of the type "Transport of Copies" and select the Include objects option. Select the object list of an order and copy in the ID of the task that contains the objects to be transported. Confirm your input. All objects of the order are transferred to the transport of copies. You can then transport the objects to the test system using the normal transport procedure.
"Shortcut for SAP Systems" makes it easier and quicker to complete a number of SAP basis tasks.
Until that time comes, companies can also rely on external service providers to offer expert know-how as well as operational support for the transition period.
Each Support Package is valid for one release level (but for all databases and operating systems) and requires a precisely defined number of predecessors.