The task of SAP Basis is to ensure trouble-free, interoperable and portable (mobile) operation of SAP systems in the company. Interoperable means that independent and heterogeneous IT systems can work together.
The monitoring of SAP systems, for example, is handled by modern AIOPs software, which permanently performs essential checks thanks to regular checks. This allows us to focus on optimizing your SAP systems, not only reactively in the event of an error, but also proactively to avoid possible errors before they occur.
Troubleshooting and support in case of occurring problems
Through a sound expertise in the SAP technology environment, it is recommended to bring the know-how of the SAP basis into the IT strategy and IT roadmap. For this, the responsibility lies primarily with the CIO as the carrier and responsible of the IT strategy and the IT organisation. Likewise, the SAP basis should serve as a sparring partner for individuals and boards (such as enterprise architects) that significantly influence the strategy.
When I began my career administering SAP ERP on Oracle in the early 1990s, running a database required far more knowledge. An Oracle administration expert with a decade of experience understood perhaps only about 5% of what the database required.
"Shortcut for SAP Systems" simplifies tasks in the area of the SAP basis and complements missing functions of the standard.
Here it is necessary not to overwhelm the own employees within the SAP basis and to keep the complexity of different topics and technologies manageable per capita.
Since the storage area is accessible for all work processes, the work processes can also access external user contexts that lie here.