In order to solve the challenges, it is necessary to develop a suitable catalogue of criteria to evaluate the feasibility or suitability of certain applications for certain service forms. The service catalogue must be structured in such a way that the criteria, which cannot be answered clearly, can be identified and subjected to continuous consideration. The catalogue of criteria cannot generally provide a 100% decision, but only a decision aid and an absolute must-criteria.
The SAP Basis & Technology department deals intensively with SAP technologies and their application. The possibilities and limits are examined and corresponding specifications and tools are developed in order to use the technologies profitably. The results and findings are made available to the other alogis areas and implemented in real-life customer projects.
Responsibilities of the SAP Basis consultant
The decision to outsource a task or service should be taken not only in terms of cost, but also by assessing the competitive differentiation and strategic importance. Characteristics for describing the costs are the specificity of the task and the embossing by unit cost degression, i.e. decreasing costs with increasing number of tasks or performance. Of strategic importance are, in particular, those tasks and services which are difficult to imitate by competing companies. Figure 4 compares the strategic importance and cost advantages in order to arrive at fundamentally valid statements regarding the usefulness of outsourcing for certain IT tasks and services. In addition to this, as already discussed by Recommendation [A2], it is then worthwhile to establish a catalogue of criteria for evaluating and looking in detail at certain characteristics of the application or services. An exemplary catalogue of criteria can be found in chapter 9.6 of the Master thesis. Figure 4: IT Outsourcing Decision Matrix THE DECISION TO OUTSOURCE A TASK OR PERFORMANCE SHOULD BE MADE NOT ONLY IN TERMS OF COSTS BUT ALSO BY ASSESSING COMPETITION DIFFERENTIATION AND STRATEGIC IMPORTANCE.
Every SAP Basis system must be controlled and managed by an administrator. The person responsible ensures smooth operation of the system. This can be an internal administrator, or can be handed over to external service providers.
"Shortcut for SAP Systems" simplifies tasks in the area of the SAP basis and complements missing functions of the standard.
This includes, for example, our SAP AddOn "SAP Password Reset".
As a result, maintainability often falls by the wayside and error-proneness can increase.