SM66 Work processes of all instances
INTRODUCTION A growing number of SAP-based departments are facing major changes and challenges within the SAP product portfolio as well as in their own task environment. These result from influences of digitalisation, digital transformation, new technologies such as cloud computing or big data, but also developments such as customer experience or the Internet of Things. In order to overcome the challenges and to transform the existing SAP basis, recommendations for action are grouped in seven thematic areas. These topics cover the areas of skills and roles (cloud and supplier management, strengthening of the technology architect, focus on project work), marketing and self-understanding (creation of a service catalogue, regular exchange with the CIO, renaming of the SAP basis), new technologies and innovation (test and innovation lab, proactive & regular training), organisation in change (development of the two subject areas close to structure and application-orientated , virtual teams of experts), standardisation and automation (automation of routine tasks, outtasking of rare tasks), "cloudability", outsourcing & outtasking (assessment of usefulness for the cloud, use of appropriate service forms) and IT roadmap (influence of own IT roadmap). By reflecting on the thematic areas, methods and possibilities for implementing the recommendations are presented.
As we explained in SAP Basis, your SAP Basis administrator (or team) is directly responsible for keeping your SAP landscape healthy, online, and up-to-date. This includes:
Solution: Performing a user comparison
In the SAP Business Objects environment, you can extend the control of permissions using the CMC tab configuration. The tab configuration allows you to easily show or hide specific tabs for users or groups. Enable CMC Tab Configuration By default, the CMC Tab Configuration feature is set to "Don't Limit" and is disabled. For you to be able to use the tab configuration at all, you will need to enable it for now. Note: If you enable the tab configuration, all users that are not under the default Administrators group will not see tabs for the time being. This is because access is denied by default through the CMC tab configuration. Therefore, once enabled, you must maintain tabs for all existing groups. Therefore, make sure you have an account associated with the Administrators Group! To do this, go to Applications, right-click Central Management Console, and select Configure Access to the CMC tab: The CMC can be found under Applications. Now enable the configuration by selecting the Restrict option. Use Restrictions to enable the option. Hide/show tabs If you are now logging in with a user that is not in the default Administrators group, you will not see applications/tabs on the CMC home page. Initially no applications/tabs are visible To display the desired tabs for the groups again, switch to users and groups with your administrator account, right-click on the desired group, and select CMC tab configuration. Enter the tab configuration. In the dialogue that appears, you see that all tabs are denied access by default.
The tasks of a company's own SAP Basis department are currently undergoing enormous change, as SAP is also increasingly relying on cloud services. Strategically, completely self-hosted SAP systems are becoming rarer and the proportion of customers using an SAP system from the cloud is increasing. The new roles of SAP Basis employees tend to be "enablers" and coordinators between the cloud provider and internal IT and the business departments. Until that time comes, companies can also rely on external service providers to offer expert know-how as well as operational support for the transition period.
Tools such as "Shortcut for SAP Systems" are extremely useful in basic administration.
Moreover, the evil in all three stories could have been prevented by pro-activity.
So assume that you may need a Firefighter user for this action.