Include customising tables in the IMG
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Sometimes implementation consultants are also confronted with the situation that no authorization concept exists at all. This happens, for example, when changes in SAP SuccessFactors responsibilities occur on the customer side or different implementation partners were active in the past. However, a missing concept can lead to errors in the system. Users cannot perform certain actions, or worse, people see sensitive data that they should not see. This can, in the worst case, constitute a DSGVO violation and lead to a fine for the company.
Giving permissions to specific functions that are called in SAP CRM through external services requires some preliminary work. Users working in SAP CRM use the SAP CRM Web Client to invoke CRM capabilities. For this to work smoothly, you must assign a CRM business role to the user, which provides all the CRM functionality necessary for the user. If the role should only allow access to certain external services, regardless of the customising (or only to the external services specified in the customising), it becomes a little trickier. All clickable elements in the SAP CRM Web Client, such as area start pages or logical links, are represented by CRM UI components. These UI components are, technically speaking, BSP applications. By clicking on such a component, the user gains access to certain CRM functions. These UI components are represented in the roles as external services. You must explicitly allow access to these UI components through PFCG roles, similar to the permissions for access to specific transactions.
Note the maintenance status of permissions in roles and their impact
Finally, you must evaluate and implement the results of the preparatory work. The overview allows you to determine which user needs which function groups or function blocks and to set up the permission roles accordingly. You can exclude calls to Destination NONE from your evaluation because these calls are always internal calls to RFC function blocks. In this context, we recommend that you check the mappings for critical function blocks or functional groups.
The direct consequences are overauthorized users, a lack of overview and dangerous security gaps. In order to get the system back on track in the long term, a redesign is usually the most efficient solution. Depending on the requirements and project framework, we also rely on proven software solutions from our partners.
During go-live, the assignment of necessary authorizations is particularly time-critical. The "Shortcut for SAP systems" application provides functions for this purpose, so that the go-live does not get bogged down because of missing authorizations.
To avoid this, we want to give you a suitable tool.
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