Whether after a successful joint project or as a new customer, we support you!
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
SAP support partners must meet the current standards for a Partner Centre of Expertise. FIS undergoes regular audits for this certification. All services offered as well as the entire service and support organisation are technically and organisationally orientated to the high quality standards. For you as a customer, this means trust in a competent partner who accompanies you reliably and with a lot of knowledge and experience - from complex implementation projects to process optimisation to support.
Accelerate creation of the implementation plan for your transformation project
We offer support models tailored to your needs with flexible switching options. Our support can be obtained on a daily or hourly quota basis according to your needs.
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
We can therefore offer you solutions that make your daily life easier, rather than creating additional costs.
Due to the excellent technical expertise available in this stage, the possible causes of the disturbance are quickly found and a solution is reached.