All key SAP cloud solutions
Emergency contact details
SAP MaxAttention's services and support portfolio includes simple, cumulative levels of deployment that are individually tailored to your needs. This approach leads to predictable results - in on-premise, cloud, and hybrid environments - from innovation to operation.
In the event of a very high-priority malfunction (e.g. system shutdown of the SAP system) and inaccessibility of the support or SAP Solution Manager Portal of Deutsche Telekom, SAP Support is directly accessible via the SAP Local Support Centre (24/7). With the reason that Deutsche Telekom is currently not available as a partner for a problem notification, you can open your message directly to SAP. SAP Support will contact you or Telekom immediately with your escalation contact.
Minimise modifications and customisation
The first stage of cooperation is always to determine the needs of your company and SAP users. Knowing which processes are critical to your business is the key to ensuring business continuity.
Today, many companies still know that SAP users primarily only know the SAP interface they work with on a daily basis. If there is a problem that SAP users cannot solve themselves, they must report it and hope for quick help.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
With our basic, proactive offer for your success, you can take advantage of innovations, derive maximum benefit from your investment from day one and secure your business in the long term.
The CCC or CCOE is an organisational unit within the company that is responsible for supporting efficient implementations, expansion, and maintenance and quality of business processes and systems related to SAP software.