Customised Training Programmes
Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements
If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
"By continuing to expand the SAP support programme via SAP ONE Support, we can reduce complexity and provide the flexibility and simplicity of SAP Cloud, which is tailored to the individual needs of our customers," comments Gerhard Oswald, member of the Board of Management of SAP AG and Head of the Board Division Scale, Quality & Support. "It will now be even easier for our customers to combine applications and services in the public cloud with managed services in the private cloud and on-premise technology to deliver better and faster results.".
Manage and control your SAP environment with ease and accountability
We are a young and growing team with excellent expertise. Every service representative is well trained and is therefore an expert in this field. However, our advice is not limited to technical solutions. With comprehensive cross-industry and international experience, we always orient ourselves to the most up-to-date standards and help our customers on a business level if necessary. A special feature of our company is its proximity to customers. We are not a broad-based group, located somewhere far away abroad. Our headquarters in Germany, more precisely in Wuppertal, unite all employees under one roof to get to your problem solved faster and more efficiently - as a team!
SOA People is at your disposal to support you instantly and remotely to meet your business needs. Cost-effective business continuity is essential, and we can be completely flexible in the way you work with us. Our overall goal is to reduce the running costs and efficiency of your SAP landscape.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
We provide 2nd and 3rd level support for these cases.
With Hosting Solutions, your system landscape is not only at all times maximum secured and up to date.