Dedicated Support Teams
Increase end-user satisfaction
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
General SAP® services to optimise and further develop your software are supplemented by specific process knowledge through VAR support. As a result, support is realised in the highest possible quality.
External SAP support and comprehensive service to relieve your IT
We provide information technology support for SAP solutions. We grant access rights to SAP information resources. We update the SAP versions and handle incidents (with highest priority — 24/7, 7 days a week). We perform the licence checks, check the application quality of the SAP licence and help get the system up and running.
The choice was Salt Solutions. "With Salt Solutions, we had just successfully completed a workshop on SAP EWM and optimisations in the SAP ERP module Sales & Distribution," recalls Björn Jodat, Manager SAP in the Application Team at Schmersal. "The pleasant contact, the extensive know-how of the Salt consultants and also the wide module support convinced us".
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
We update the SAP versions and handle incidents (with highest priority — 24/7, 7 days a week).
In this fast-paced time, when the metrics and requirements of the respective markets, target groups and technical developments often change, permanent adaptations of the systems are difficult to avoid.