SAP Support Guaranteed response and problem resolution time - SAP Basis

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Guaranteed response and problem resolution time
How does SAP support for hybrid platforms work in the digital age and in real time?
We have a dedicated and certified SAP CoE (Centre of Expertise) that supports SAP customers throughout Asia. Our team of support experts for SAP S/4, SAP ECC, Business One and C/4HANA provides first and second level AMS support as well as continuous improvement and staffing enhancement services. As a leading SAP support company, we help you stay up-to-date, support you with the improvements you want, and keep your systems running in the cloud or on the ground.

Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
scope of solution
We also offer our customers our proprietary tool for monitoring SAP systems free of charge. This tool controls over 200 key figures 24 hours a day and allows us to detect and eliminate faults before they affect users' work.

Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.

"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.

Because we have many years of practical experience and guarantee a safe and stable operation of your SAP applications.

We support IT companies or customer employees in identifying and correcting application-related faults, as well as in questions and problems related to operations.
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