Identify areas for improvement and train the workforce for new technologies
Standard Support targets in-house solutions
A team of 40 highly qualified SAP consultants is available for this purpose, who have successfully served more than 250 companies over the last 15 years. Last year alone we recorded over 10 successful SAP roll-outs.
The second level of our customer service process supports the first level in more complicated cases. Due to the excellent technical expertise available in this stage, the possible causes of the disturbance are quickly found and a solution is reached. If during troubleshooting it is determined that the help of the software house SAP is needed, the contrimo employee increases the priority and the request reaches (in consultation with the customer) our 3rd level support.
SAP Application Management Services
This growth continues to challenge the company's IT. This includes not only the connection of new sites and the introduction of new systems and functions. The day-to-day business will also continue to be managed - from ensuring the smooth operation of applications and networks to supporting users at the sites.
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
Possible automation is also implemented here.
Even after the project, the same consultant or consultant who also implemented the project will be happy to support you as you already know your environment, customising and developments.