SAP Support SAP Preferred Success - SAP Basis

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SAP Preferred Success
Accelerate creation of the implementation plan for your transformation project
"With the AMS services, Salt Solutions is keeping our backs clear and allowing us to use our IT capabilities for demanding, mission-critical projects," Björn Jodat summarises. At the same time, Salt Solutions helps us optimise our SAP system landscape. We benefit from both SAP know-how and the logistics expertise of Salt consultants.

We use a number of modern tools to support your business continuity. From our proprietary tool for 24/7 system monitoring to our own issue tracking system, Hicron is well prepared to monitor your system.
WE TAKE CARE OF YOUR IT REQUESTS
Our customers run SAP software either locally or in the cloud. As a cloud hosting provider and AWS partner, we support both delivery methods. Our Singapore data centre currently supports over 50 customers for both SAP Business One and SAP S/4. We also work closely with hyperscalers such as AWS, Azure, Google or Huawei Cloud to help you find the right solution for your cloud hosting.

This allows us to deal with the actual incident with a lower priority structure, so that we can use the right skills and expertise to achieve a lasting solution. Support includes in particular: Incident Handling - Urgent assistance with blocking issues / Advanced questions from key users & business process managers / Changes & fixes - business critical developments.

Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".

The platform allows you to view the notifications and work done on your system.

Over the last ten years, the company's growth has accelerated once again: In 2008, Safety Control GmbH was acquired in Mühldorf, and in 2013, Böhnke + Partner GmbH in Bergisch Gladbach.
SAP BASIS
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