SAP Solution Manager
Where do you see SAP support in 2025?
SAP Support is available in the SAP Portal. Search for SAP hints here. You have access to SAP Knowledge Base articles, the content of the SAP community and much more.
Visit the SAP Support Portal and use the SAP ONE Support Launchpad. With it you can search our knowledge base, find solutions to problems and report incidents.
Definition and benefits SAP Support
End-user support is typically run on two levels - help desk and key user. The help desk supports the horizontal functionality used in the broader user community, while key users support more specialised departments and specific functions within your organisation.
We have a dedicated and certified SAP CoE (Centre of Expertise) that supports SAP customers throughout Asia. Our team of support experts for SAP S/4, SAP ECC, Business One and C/4HANA provides first and second level AMS support as well as continuous improvement and staffing enhancement services. As a leading SAP support company, we help you stay up-to-date, support you with the improvements you want, and keep your systems running in the cloud or on the ground.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
On the other hand, support will receive the correct information to respond appropriately to the problem or failure.
Use our cloud services to initiate fundamental changes by moving operations to the cloud and benefiting from speed and stability.