Welcome to the SAP Support homepage !
Development of a detailed technical infrastructure and data migration design concept
SAP also wants to facilitate the transition to SAP Cloud powered by SAP HANA for users. SAP assures users that they can focus on the real business and "leave the orchestration of continuous processes to the provider.".
Discover new opportunities for using SAP in your business. With our consulting services you can realise your idea of the digital company with practical strategies and excellent results.
SAP Application Management Services (SAP AMS)
We offer the block-by-block solution of the software service support and targeted advice on SAP solutions. We run databases, monitor the SAP landscape, manage changes (transfer) and implement the update blocks, and set up backup/backup and system restore. In addition to the "Base" block, we resolve incidents 24/7, evaluate the need to change SAP Notes, databases, and operating systems for SAP applications. We install and deploy SAP Solution Manager. In addition to the "Advanced" block, we develop the company strategy, build and maintain the SAP landscape, and pull applications to new operating system versions, databases, and SAP platforms.
We also support our customers in Application Lifecycle Management. The SAP Solution Manager is available for on-premise focused customers. For customers with a cloud orientation, we are creating an additional option with SAP Cloud ALM. With SAP Cloud ALM, SAP plans a cloud-based application lifecycle management offering that can help manage customers’ cloud solutions requirements.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
If required, FIS also provides you with an individual consultant team, which takes care of your systems and requirements reliably.
This will speed up troubleshooting and help you identify the problem behind a failure.