Which comprehensive service we offer you
Broad portfolio of references
Indirect Usage Depth Analysis - Result: We provide you with the necessary overview to prepare you for an audit. Quantitative assessment of commercial risk for in-scope applications are included here.
SOA People is at your disposal to support you instantly and remotely to meet your business needs. Cost-effective business continuity is essential, and we can be completely flexible in the way you work with us. Our overall goal is to reduce the running costs and efficiency of your SAP landscape.
Definition and benefits SAP Support
If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
For more than 10 years, we have been providing ITIL-compliant outsourcing support services to international customers in German and English. With a fully developed infrastructure, we process an average of 15,000 tickets per month, partly also as a 24/7 service (service time and call availability). German and English are our main service languages. We support IT companies offering SAP solutions and SAP services to their customers. Our customers include SAP Service Partners, SAP Hostingpartner, SAP itself and end customers. We provide functional and technical support for our customers and support them with implementations, migrations, monitoring or maintenance activities of SAP solutions. Our AMS expertise is not only in the SAP environment. Due to our many years of experience in the support of non-SAP based solutions of our customers, we are also the right partner in this area for the maintenance and support of your applications.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
We also have experienced consultants in application support who have been working with SAP ECC and its previous versions for decades.
Benefit from our concentrated expertise, while your internal IT can focus on necessary digitisation processes or, for example, an SAP S/4HANA migration.