WHY DO YOU NEED SAP SUPPORT
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The service and support partner controls deployment at all stages of deployment. Based on a holistic picture of the current state, your goals, the special requirements of your industry and the most important value drivers, it supports you in determining the best solution.
At the beginning of January 2020, the new support backbone became mandatory. Anyone who is unsure whether the SAP support connection is running properly does not have to rely on their own solution manager alone. The new support launchpad extension, "Status of Support Connectivity," provides an overview.
A lean team for digital innovation and continuous innovation cycles
Our Service Desk employees take care of your concerns and find individually tailored solutions. We have many years of experience in operating large e-commerce platforms / web shops for over 50 customers. Our service desk is designed to support Enterprise Web Applications. We are 24/7 throughout with competent service for your concerns. The continuous improvement of our services is part of our DNA.
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
In regular audits, TÜV Rheinland checks compliance with the ISO conditions.
Take advantage of our expert advice and immediately take the best route to digital transformation, cloud adoption and sustainable innovation.